Welcome to Vanzo. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
General
- Vanzo operates as an online seller of various products including Home Essentials, Gifts, Kids Toys, Fashion, Jewellery, and related items.
- These terms apply to all users, customers, and visitors of the website.
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Product Information
- We strive to display accurate product descriptions, images, and pricing.
- Minor variations in color or design may occur due to photography or display settings.
- Product availability is subject to change without notice.
Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR).
- Payments are processed through secure and authorized payment gateways.
- Vanzo reserves the right to cancel orders in case of pricing errors or unsuccessful payments.
Orders & Acceptance
- Placing an order does not guarantee acceptance.
- Orders may be cancelled due to stock unavailability, payment failure, or suspected fraudulent activity.
- Customers must provide accurate and complete delivery and contact information.
Shipping & Delivery
- Delivery timelines provided are estimated and may vary due to external factors.
- Vanzo is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Cancellations
- Orders can be cancelled before dispatch.
- Once an order has been shipped, cancellation is not allowed.
Returns & Refunds
- Returns and refunds are governed by our Refund & Cancellation Policy.
- Refunds are applicable only for damaged, defective, or incorrect products, subject to verification.
User Responsibilities
- Users agree not to misuse the website or engage in unlawful or fraudulent activities.
- Any attempt to damage, hack, or disrupt the website may result in legal action.
Intellectual Property
- All website content, including text, images, logos, and design, is the property of Vanzo and may not be copied or used without permission.
Limitation of Liability
- Vanzo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of Indian courts.
Contact Information
For any questions related to these Terms and Conditions, please contact us at:
- Phone: +91 92747 89799
- Email: support@vanzo.shop